Did you know?
86% of the candidates don’t pick up calls from an unknown number.
Think about this – you call your candidates, but most of them don’t pick up. Ever wondered why? Here are a couple of reasons why,
1. In their head, anonymous calls are usually spammers or robocalls.
2. Your carriers might have marked your numbers as Spam, hence the low call answer rates.
How often have you picked up calls from a number you don’t recognize to your personal cell that displayed Spam likely?
I rest my case.
Fun fact: Only 1 out of 32 candidates picked up a cold call from a recruiter.
The data speaks for itself. When a candidate doesn’t know who’s calling, they’re less likely to answer their phone.Moreover, AT&T, Verizon and T-Mobile have taken steps to block a lot of unknown calls in an effort to stop robocalls.
Okay so, what’s the solution to this? How do I get more of my recruiters’ calls answered and make sure my numbers are not marked as scam or spam likely?
The answer – Verified Calling
What is verified calling?
Verified Calling is a feature that confirms the identity of the business in real-time.
It increases call answer rates and builds trust. Once you become a verified caller, your candidates will see a verification badge, your company name, logo and the reason for calling every time you call them.
With verified calling
- Your calls will not be marked as scam or spam.
- Displays your company name, logo, and a verification symbol that will indicate that the call is legitimate.
- More candidates pick up your calls
Without verified calling
- Your calls might be marked as scam or spam
- Only displays your number
- Fewer candidates pick up your calls
A bit more about verified calling …
Let your candidates know why you’re calling
Give them context!
Add details about the purpose of your call with a personalized message.When candidates know the reason for your call, they’re more likely to answer your calls.
Let them know it’s you who’s calling
From unknown to instant recognition!
Share your company name and logo. Personalize your calls and build trust by adding company name, logo and the reason for calling.
Assure them it’s really you
You’re a real person, not a bot.
Display a verification badge and let them know that the call has not been spoofed. Let all your candidates know the call has been verified and legitimate before they even pick up.
Before we part ways
In this day and age, online fraudulent scams are on the rise, Verified Calling is the secret sauce that helps you identify yourself as a legitimate caller, build trust and increase call answer rates.
CallMantra is the only calling and texting software for staffing agencies with built-in verified calling. Quick question: Want to see what your calls look like on a candidates’ phone (for free)? Yes!